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Wednesday, December 30, 2009

Phoning the IRS for Assistance

The IRS Telephone Assistance list is at http://www.irs.gov/help/article/0,,id=96730,00.html

However, we have found that the main 1-800 numbers do not work from Canada. There is a link to an International Services page, but none of the provided numbers are in Canada, and they are not 1-800 numbers

We found that the aptly named MagicJack device which provides a Voice Over IP capability and which is usually set up with a US phone number, works well. In our case, the calls “originate” from Phoenix even when we are calling from Canada. That opens up all the normal IRS numbers to us.

The Canadian link for MagicJack is http://www.themagicjack.ca/
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